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An organization’s billing contact is the person responsible for its payment methods, subscription plan, and add-ons. FastMCP Gateway sends invoice emails to this person. Billing contact status is separate from the person’s organization role. The contact can be an Admin or Member but not a Resource User. Resource User roles provide access to assigned resources without access to the dashboard. Assigning the contact does not change their organization role or server access. Organization admins can reassign the billing contact without becoming the contact themselves.

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View invoices

The billing contact can open Billing and select Go to Customer Portal to view invoice history and payment status. The portal opens in a new tab, where the contact can also update payment methods and billing details. Other organization members must ask the billing contact for invoice access. To assign a different person to manage billing, change the contact in FastMCP Gateway. Updating an email address in the customer portal does not reassign the FastMCP Gateway billing contact.

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Change the contact

1

Open Billing

In FastMCP Gateway, select the organization and open Billing.
2

Choose a member

In the Billing contact card, select Change billing contact. Search for and select the organization member who should manage billing.
3

Confirm the change

Select Confirm change. The selected member becomes the billing contact. The previous contact can no longer manage payment methods, plans, or add-ons as the billing contact and stops receiving invoice emails.
FastMCP Gateway records the new contact immediately and synchronizes the invoice email address with its billing providers in the background. The updated email address may take a short time to appear in external billing systems.

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Eligible members

The new billing contact must be a current human member of the organization with an email address. Both organization Admins and Members are eligible. Service accounts cannot be billing contacts. If the person does not appear in the selection list, confirm that they have accepted their organization invitation and have an email address in FastMCP Gateway. See Members for the membership lifecycle.

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Member removal

FastMCP Gateway prevents an organization admin from removing the current billing contact through the Members page. Reassign the billing contact first, then remove the previous contact. If the Billing page shows that no billing contact is configured, contact FastMCP Gateway support before changing the plan, payment method, or add-ons.

Members

Invite, remove, and review people in your organization.

Roles

Review organization roles and the access they grant.