> ## Documentation Index
> Fetch the complete documentation index at: https://docs.horizon.prefect.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing contact

> Choose who manages an organization's billing and receives invoice emails.

An organization's billing contact is the person responsible for its payment
methods, [subscription plan](/plans), and add-ons. Horizon sends invoice emails
to this person.

Billing contact status is separate from the person's [organization
role](/roles#organization-roles). The contact can be an Admin or Member, and
assigning the contact does not change their organization role or server access.
Organization admins can reassign the billing contact without becoming the
contact themselves.

## Change the contact

<Steps>
  <Step title="Open Billing">
    In Horizon, select the organization and open <b>Billing</b>.
  </Step>

  <Step title="Choose a member">
    In the <b>Billing contact</b> card, select <b>Change billing contact</b>.
    Search for and select the organization member who should manage billing.
  </Step>

  <Step title="Confirm the change">
    Select <b>Confirm change</b>. The selected member becomes the billing
    contact. The previous contact can no longer manage payment methods, plans,
    or add-ons as the billing contact and stops receiving invoice emails.
  </Step>
</Steps>

Horizon records the new contact immediately and synchronizes the invoice email
address with its billing providers in the background. The updated email address
may take a short time to appear in external billing systems.

## Eligible members

The new billing contact must be a current human member of the organization with
an email address. Both organization Admins and Members are eligible. Service
accounts cannot be billing contacts.

If the person does not appear in the selection list, confirm that they have
accepted their organization invitation and have an email address in Horizon.
See [Members](/members) for the membership lifecycle.

## Member removal

Horizon prevents an organization admin from removing the current billing
contact through the Members page. Reassign the billing contact first, then
remove the previous contact.

If the Billing page shows that no billing contact is configured, contact
[Horizon support](mailto:horizon-support@prefect.io) before changing the plan,
payment method, or add-ons.

## Related docs

<CardGroup cols={2}>
  <Card title="Members" icon="users" href="/members">
    Invite, remove, and review people in your organization.
  </Card>

  <Card title="Roles" icon="user-shield" href="/roles">
    Review organization roles and the access they grant.
  </Card>
</CardGroup>
